Loaner Vehicle Policy

Availability & Eligibility Loaner vehicles are available by appointment only and are reserved for repair services expected to require 8 or more hours of work. We maintain a limited fleet on a first-come, first-served basis and cannot guarantee availability. Please call ahead to confirm availability.

Loaner Fee A $49 fee applies for any service requiring less than 8 hours of work. Members of our VIP Loaner Program are exempt from this charge.

Pick-Up & Drop-Off Service We offer vehicle pick-up and drop-off at your home or place of business, subject to a 25-mile radius of the dealership.

VIP Loaner Program Enroll in our VIP Loaner Program for $99/year to waive loaner fees and pick-up/drop-off charges.

Requirements A valid driver’s license, credit or debit card, and proof of insurance with liability coverage of at least 100/300/50 are required to receive a loaner vehicle. The credit or debit card on file will be used for incidentals and fuel charges. Only the named driver and their spouse may operate the vehicle. Drivers must be 21 or older.

Usage Restrictions

• Geographic limit: 75-mile radius of the dealership
• Daily mileage cap: 125 miles
• No vacations or personal leisure trips
• Strictly non-smoking — a $249.95 detail fee applies for violations
• No pets — a $249.95 detail fee applies for violations

Financial Responsibilities The driver is responsible for all tolls, traffic citations, and any damage incurred. The credit or debit card on file will be charged for any incidentals and fuel not replaced at the same level as provided. Additional charges include:

• $79.00/day for vehicles not returned within 24 hours of service completion
• $0.50/mile for mileage exceeding the daily cap
• $50 administrative fee for processing violations or damages

Return Policy All loaner vehicles must be returned within 24 hours of notification that your vehicle service is complete.